Privacy Policy

1. Introduction

Welcome to Huspeep. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Phone number (for authentication and communication)
• Name and profile information
• Location data (to match you with nearby service partners)
• Job descriptions and service requests
• Payment information (processed through secure third-party providers)

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (how you interact with our app, features used, time spent)
• Log data (IP address, access times, app crashes)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Match customers with service partners based on location and needs
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Partners: We share relevant job information with service partners to facilitate connections
• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale, or acquisition of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Data Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@huspeep.com.

7. Account Deletion

You can delete your account at any time through the app settings or by contacting us. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

You can also request account deletion via our web portal at: huspeep.com/account-deletion

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: